Terms of Sales
You must check the "I Agree" box to continue with your order. 1 The contract between us 1.1 The following terms and conditions apply to all transactions on or through thoroughbredinternational.com, icheeta.com, icheeta.co.uk, icheeta.net, icheeta.org, icheetah.co.uk, icheetah.net, icheetah.org dewilsonwildman.com, thoroughbredcomputers.com or cetaceapublishing.com; placing of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference. 1.2 These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions. 1.3 We make information available on this web site, subject to the following terms and conditions. By accessing this site, you agree to these terms and conditions. We reserve the right to change these terms and conditions, and the products and services, on this site at any time, at our sole discretion, without notice. We may not be held responsible for any loss arising from the use of this site. Any links on this web site to other organisations are not endorsed by us and are provided for information only. Any rights not expressly granted herein are reserved. 1.4 The information on this web site is protected by copyright. Except as specifically permitted, no portion of this web site may be distributed or reproduced by any means, or in any form, without our prior written permission. 1.5 When you place an order with us, we will authorise your credit/debit card, but we will not take payment until your order is shipped. Once your order has been shipped, we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. 1.6 Orders will only be accepted from European residents and residents of certain African and Asian countries for delivery to addresses within Europe and certain African and Asian countries. This includes the following European countries: Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Boznia and Herzegovina, Bulgaria, Croatia, Cyprus, Finland, France, Georgia, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechenstein, Luxembourg, Denmark, Germany, Lithuania, Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Poland, Estonia, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Czech Republic, The Netherlands, Turkey, UK, Ukraine and Vatican City; the following African countries: Algeria, Egypt, Morocco, South Africa and Tunisia; and the following Asian countries: Israel, Jordan, Kazakhstan, Russian Federation, Saudi Arabia, Syria, and Turkey. All goods must be paid for with a debit/credit card or a cheque drawn on a UK Bank in GBP or a European Bank in EUR. Please note: Any purchases made by credit or debit card will show as de Wilson-Wildman LLP and will be debited in GBP. 2 Price 2.1 The prices payable for goods that you order are as set out in our website and are exclusive of VAT (please note, there is no VAT applicable on Books; and VAT due on any other items will not be charged to customers outside the EU or to EU customers (outside the UK) who can provide a valid VAT number.). 2.2 You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website or on request. 3 Right for you to cancel your contract 3.1 You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. 3.2 To cancel your contract you must notify us in writing at
Nook Farmhouse
Ashby Road
Shepshed
Loughborough
Leicestershire
LE12 9BS
United Kingdom
or by e-mail at returns@deWilsonWildman.com. 3.3 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible. 3.4 Once you have notified us in writing that you are cancelling your contract, any sum debited by us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in a re-sellable condition. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. Please note; if, when you cancel your order, we have already shipped the goods to you, we will not refund our postage and packing costs. 3.5 Points 3.1 & 3.4 do not apply to any items that have been specially manufactured for you. This includes (but is not limited to): Specially manufactured computers and specially formulate herbs. You may not cancel your order for any of these items after we have begun manufacture. Returns will only be accepted under our quality and satisfaction guarantee. This does not affect your statutory rights. 3.6 Returns of herbs will only be accepted if the container seal has not been broken. 4 Cancellation by us 4.1 We reserve the right to cancel the contract between us if: 4.1.1 we have insufficient stock to deliver the goods you have ordered; 4.1.2 we do not deliver to your area; or 4.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers. 4.2 If we do cancel your contract we will notify you by email and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered. 5 Delivery of goods to you 5.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. Our principle delivery partner is Royal Mail, but large parcels may be delivered using City Link or UPSl. Please note that we shall be under no obligations under section 32(2) of the Sale of Goods Act 1979 or any equivalent legislation. 5.2 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order. 5.3 Our delivery charges will be clearly set out and will vary depending on the content of your particular order. 5.4 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. 6 Stock If your item is not in stock, we will order the necessary goods from our suppliers for you. You will always be e-mailed with the option to cancel your order if you would rather not wait. 7 Order status You will be informed at all stages of your order process by e-mail triggers. You may also directly track your order status by logging into the site and selecting My Orders. 8 Liability 8.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question. 8.2 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods. If you notify a problem to us under this condition, our only obligation will be, at your option: 8.2.1 to make good any shortage or non-delivery; 8.2.2 to replace or repair any goods that are damaged or defective; or 8.2.3 to refund to you the amount paid by you for the goods in question in whatever way we choose. 8.3 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 8.2.3 above. 8.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. 8.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. 9 Notices Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at:
de Wilson-Wildman LLP
Nook Farmhouse
Ashby Road
Shepshed
Loughborough
Leicestershire
United Kingdom, and all notices from us to you will be displayed on our website from time to time. 10 Events beyond our control We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident. 11 Invalidity If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected. 12 Privacy 12.1 You acknowledge and agree to be bound by the terms of our privacy policy, which is posted on our website. 12.2 We use the Protx and Paypal payment systems to clear credit and debit card transactions in real time, these uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data. We understand that the Protx internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Protx to obtain secure information. 12.3 Any communications of a sensitive nature (ie credit card details) are not handled by our servers but by the Protx or Paypal servers. We are not liable for any loss that may occur by you entering your details with a third party who may be fraudulently impersonating either of these services. 12.4 To the best of our knowledge any communication between the customer and Protx or Paypal is encrypted to the maximum strength supported by the customer's browser. As far as we are aware the customer is also protected from fraudulent use of their card in a "card not present" environment, by their card issuer. 12.5 We understand that all data stored on Protx systems is held on encrypted and highly secured databases. Protx are regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards. 12.6 For security reasons we do not at any time retain details of any credit/debit card information on our servers. 12.7 We do not disclose Buyer' personal information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. 13 Third party rights Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act. 14 Governing law The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us. 15 Entire agreement These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading. de Wilson-Wildman LLP makes information available on this web site, subject to the following terms and conditions. By accessing this site, you agree to these terms and conditions. de Wilson-Wildman LLP reserves the right to change these terms and conditions, and the products and services, in this site at any time, at its sole discretion, without notice. de Wilson-Wildman LLP cannot be held responsible for any loss arising from the use of this site. Any links on this web site to other organisations are not endorsed by de Wilson-Wildman LLP and are provided for information only. Any rights not expressly granted herein are reserved. The information on this web site is protected by copyright. Except as specifically permitted, no portion of this web site may be distributed or reproduced by any means, or in any form, without de Wilson-Wildman LLP's prior written permission. Our Contact Details
To ensure that your query is dealt with most effectively, our telephone numbers are as follows:
Cetacea Publishing: 0845 388 3053
Ellen Collinson Herbal Products: 0845 260 3602
Thoroughbred International: 0845 108 6385
Fax: 0845 108 6386
Correspondence Address:
Nook Farmhouse
Ashby Road
Shepshed
Loughborough
Leicestershire
LE12 9BS
United Kingdom COPYRIGHT NOTICE: Copyright 2008 © de Wilson-Wildman LLP
You must check the "I Agree" box to continue with your order. 1 The contract between us 1.1 The following terms and conditions apply to all transactions on or through thoroughbredinternational.com, icheeta.com, icheeta.co.uk, icheeta.net, icheeta.org, icheetah.co.uk, icheetah.net, icheetah.org dewilsonwildman.com, thoroughbredcomputers.com or cetaceapublishing.com; placing of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference. 1.2 These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions. 1.3 We make information available on this web site, subject to the following terms and conditions. By accessing this site, you agree to these terms and conditions. We reserve the right to change these terms and conditions, and the products and services, on this site at any time, at our sole discretion, without notice. We may not be held responsible for any loss arising from the use of this site. Any links on this web site to other organisations are not endorsed by us and are provided for information only. Any rights not expressly granted herein are reserved. 1.4 The information on this web site is protected by copyright. Except as specifically permitted, no portion of this web site may be distributed or reproduced by any means, or in any form, without our prior written permission. 1.5 When you place an order with us, we will authorise your credit/debit card, but we will not take payment until your order is shipped. Once your order has been shipped, we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. 1.6 Orders will only be accepted from European residents and residents of certain African and Asian countries for delivery to addresses within Europe and certain African and Asian countries. This includes the following European countries: Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Boznia and Herzegovina, Bulgaria, Croatia, Cyprus, Finland, France, Georgia, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechenstein, Luxembourg, Denmark, Germany, Lithuania, Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Poland, Estonia, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Czech Republic, The Netherlands, Turkey, UK, Ukraine and Vatican City; the following African countries: Algeria, Egypt, Morocco, South Africa and Tunisia; and the following Asian countries: Israel, Jordan, Kazakhstan, Russian Federation, Saudi Arabia, Syria, and Turkey. All goods must be paid for with a debit/credit card or a cheque drawn on a UK Bank in GBP or a European Bank in EUR. Please note: Any purchases made by credit or debit card will show as de Wilson-Wildman LLP and will be debited in GBP. 2 Price 2.1 The prices payable for goods that you order are as set out in our website and are exclusive of VAT (please note, there is no VAT applicable on Books; and VAT due on any other items will not be charged to customers outside the EU or to EU customers (outside the UK) who can provide a valid VAT number.). 2.2 You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website or on request. 3 Right for you to cancel your contract 3.1 You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. 3.2 To cancel your contract you must notify us in writing at
Nook Farmhouse
Ashby Road
Shepshed
Loughborough
Leicestershire
LE12 9BS
United Kingdom
or by e-mail at returns@deWilsonWildman.com. 3.3 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible. 3.4 Once you have notified us in writing that you are cancelling your contract, any sum debited by us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in a re-sellable condition. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. Please note; if, when you cancel your order, we have already shipped the goods to you, we will not refund our postage and packing costs. 3.5 Points 3.1 & 3.4 do not apply to any items that have been specially manufactured for you. This includes (but is not limited to): Specially manufactured computers and specially formulate herbs. You may not cancel your order for any of these items after we have begun manufacture. Returns will only be accepted under our quality and satisfaction guarantee. This does not affect your statutory rights. 3.6 Returns of herbs will only be accepted if the container seal has not been broken. 4 Cancellation by us 4.1 We reserve the right to cancel the contract between us if: 4.1.1 we have insufficient stock to deliver the goods you have ordered; 4.1.2 we do not deliver to your area; or 4.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers. 4.2 If we do cancel your contract we will notify you by email and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered. 5 Delivery of goods to you 5.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. Our principle delivery partner is Royal Mail, but large parcels may be delivered using City Link or UPSl. Please note that we shall be under no obligations under section 32(2) of the Sale of Goods Act 1979 or any equivalent legislation. 5.2 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order. 5.3 Our delivery charges will be clearly set out and will vary depending on the content of your particular order. 5.4 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. 6 Stock If your item is not in stock, we will order the necessary goods from our suppliers for you. You will always be e-mailed with the option to cancel your order if you would rather not wait. 7 Order status You will be informed at all stages of your order process by e-mail triggers. You may also directly track your order status by logging into the site and selecting My Orders. 8 Liability 8.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question. 8.2 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods. If you notify a problem to us under this condition, our only obligation will be, at your option: 8.2.1 to make good any shortage or non-delivery; 8.2.2 to replace or repair any goods that are damaged or defective; or 8.2.3 to refund to you the amount paid by you for the goods in question in whatever way we choose. 8.3 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 8.2.3 above. 8.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase. 8.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence. 9 Notices Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at:
de Wilson-Wildman LLP
Nook Farmhouse
Ashby Road
Shepshed
Loughborough
Leicestershire
United Kingdom, and all notices from us to you will be displayed on our website from time to time. 10 Events beyond our control We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident. 11 Invalidity If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected. 12 Privacy 12.1 You acknowledge and agree to be bound by the terms of our privacy policy, which is posted on our website. 12.2 We use the Protx and Paypal payment systems to clear credit and debit card transactions in real time, these uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data. We understand that the Protx internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Protx to obtain secure information. 12.3 Any communications of a sensitive nature (ie credit card details) are not handled by our servers but by the Protx or Paypal servers. We are not liable for any loss that may occur by you entering your details with a third party who may be fraudulently impersonating either of these services. 12.4 To the best of our knowledge any communication between the customer and Protx or Paypal is encrypted to the maximum strength supported by the customer's browser. As far as we are aware the customer is also protected from fraudulent use of their card in a "card not present" environment, by their card issuer. 12.5 We understand that all data stored on Protx systems is held on encrypted and highly secured databases. Protx are regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards. 12.6 For security reasons we do not at any time retain details of any credit/debit card information on our servers. 12.7 We do not disclose Buyer' personal information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. 13 Third party rights Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act. 14 Governing law The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us. 15 Entire agreement These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading. de Wilson-Wildman LLP makes information available on this web site, subject to the following terms and conditions. By accessing this site, you agree to these terms and conditions. de Wilson-Wildman LLP reserves the right to change these terms and conditions, and the products and services, in this site at any time, at its sole discretion, without notice. de Wilson-Wildman LLP cannot be held responsible for any loss arising from the use of this site. Any links on this web site to other organisations are not endorsed by de Wilson-Wildman LLP and are provided for information only. Any rights not expressly granted herein are reserved. The information on this web site is protected by copyright. Except as specifically permitted, no portion of this web site may be distributed or reproduced by any means, or in any form, without de Wilson-Wildman LLP's prior written permission. Our Contact Details
To ensure that your query is dealt with most effectively, our telephone numbers are as follows:
Cetacea Publishing: 0845 388 3053
Ellen Collinson Herbal Products: 0845 260 3602
Thoroughbred International: 0845 108 6385
Fax: 0845 108 6386
Correspondence Address:
Nook Farmhouse
Ashby Road
Shepshed
Loughborough
Leicestershire
LE12 9BS
United Kingdom COPYRIGHT NOTICE: Copyright 2008 © de Wilson-Wildman LLP